Inappropriate Growth Podcast by Paul Angelle. Leadership and Starting a Business with Richard Blank..pdf

Inappropriate Growth Podcast by Paul Angelle. Leadership and Starting a Business with Richard Blank. Paul Angelle welcomes Richard Blank, who shares his journey to Costa Rica and insights on leadership, the call center industry, and time management. Richard offers advice for starting a business in Costa Rica and discusses the benefits of podcasting. Specialized Virtual support for your law firm At Stafi, we’re not just staffing providers—we’re growth partners. Our goal is to help your firm thrive, enabling you to focus on winning cases while we handle the rest. Whether you need to fill multiple full-time paralegal roles, find the perfect assistant to handle intake and marketing, or just need some help with the phones after-hours, Stafi has your back. Richard Blank, our latest guest on Inappropriate Growth, shared his unconventional journey to starting a business in Costa Rica. It began with a passion for languages, a spark that no traditional education system could extinguish. He went above and beyond, spending his weekends and evenings pouring over books, watching movies, and engaging with people to grow this passion. His grades might not have been Ivy league standard, but his determination caught the attention of a dedicated Spanish teacher who, along with the late principal Norman Schmidt, believed in him and got him into Arizona for their language program. But how did he convince his parents to let him pursue this path instead of the traditionally coveted fields like Ivy League education or medicine? He invoked his great grandparents. Sounds intriguing, right? Richard's story is a testament to the fact that the road less traveled can sometimes lead to the most exciting destinations. His dedication and commitment to his passion is truly inspiring, and a reminder to us all that success is not always linear. Tune into this episode of Inappropriate Growth to hear Richard Blank's fascinating journey. Who knows, it might just spark your own path less traveled. Intense Telemarketing School Well, you've earned a reputation, right? With this training and teaching it as basically a school for telemarketing, right? Is that fair? Yes, but some people say that my training may be too intense from time to time. But as Blake said, and Glenn Gary, Glenn Ross, if you can't take me, how are you gonna take being on a sit? I'm not saying that, I look at it like this, I bend, but I don't break. And my rhetoric is really just practicing rebuttals with you. The Value of Office Camaraderie Because- Wear pants every single day. But it's the medium, my friend. It gave people a chance to meet individuals from other departments. Right. And to be able to compete with people, even myself, and have fun and let off steam. And so just because we're adults, we can't play and have recess. No way. Not in my center. I've seen both sides of the, you know, because COVID COVID changed the dynamic. I mean, you can have a conversation on Zoom or on FaceTime or on a telephone or via text, but if you need a person, they're just not there. And the playing, the interacting, the camaraderie is not just the work. Evolution and Enduring Human Elements of Call Centers And I'm curious, you know, the call center industry, it's hard for me. When people say the early 2000s, I think that, you know, was very recently, but I'm forced to realize that that was over 20 years ago. But yeah. A lot has changed in 20 years in that space. What are the most significant changes you've witnessed and how have you had to adapt? Would you say? Work from home definitely made a difference. It kind of ruined the synergy of what you have on site, especially since I have a great arcade with pinball machines and Pac-Man. Additionally, you were mentioning styles of clothes. I'm okay with that. You wanna go back a thousand years on how people used to dress? Fine, even go back to the togas. But guess what was the same? Technology changed in clothing and fashion and architecture changed. What was the same? A hug, a smile, right? Touching haptics, spacing, giving a food. https://youtu.be/dGgbmWYXEDk https://youtube.com/shorts/BXniUNkkN-I https://youtube.com/shorts/K1E8QnY-zR8 Richard Blank hired bassist Garry Gary Beers of INXS. https://www.youtube.com/watch?v=ieGjN5H4xPQ