Culture Matters Podcast by Chris Smit. Call Center Culture in Costa Rica. Episode 172 Richard Blank.

Culture Matters Podcast by Chris Smit. Call Center Culture in Costa Rica. Episode 172 Richard Blank The Culture Matters Podcast on International Business & Management Podcast. Build your Cultural Competence, listen to interesting stories, learn about the cultural pitfalls and how to avoid them, and get the Global perspective here at the Culture Matters podcast on International Business. We help you understand Cultural Diversity better by interviewing real people with real experiences. Every episode there is an interview with a prominent guest, who will tell his or her story and share international experiences. Helping you develop your cultural competence. Welcome to this culture podcast and management podcast. “A surgeon cannot operate on one of their family members.“ Show empathy towards the people around you. Think about it: a surgeon cannot operate on one of their family members. Remember that you’re a guest in the country you’re visiting. Pay it forward. If you experienced or learned something new, make sure you share it with the circle(s) around you. Choosing Spanish: Richard's Language Journey That's why you have the best podcast, Chris. Well, in high school, they gave you an option of three languages, German, French or Spanish. and growing up i came from a comfortable family my parents were generous they liked to travel so when i was very young we took trips into mexico so i got to see mexico city puerto vallarta acapulco and besides enjoying myself on these spring break vacations i kind of came back with 20 vocabulary words and this was at a very young age and so i i saw that it was fun to speak languages And given the option, I gravitated towards it. And I really was at such an advanced level that I got a college recommendation letter from my teacher for this Cultural Integration and Curiosity Is this your office? Are we talking, you're in your office at this moment? Yeah. Oh, yeah, this is my private office here with the podcast. The game room is downstairs. If you Google my website, you'll see him. And these Costa Ricans, the locals that work for you, they must wander in or walk into your office or the building the first time. And they see this American who speaks Spanish all of a sudden, who has these weird machines. They're not weird machines. No, I love it. Keep going. No, no, no. This person has these collections and has actually an interest in the other person, in me, and knows my first name, etc. Embracing a Poet's Life It sounds good. It seems like you're maybe born in the wrong era, the wrong period. Oh. I'm true. The beauty it is. I was true to my 18-year-old self where I decided to triple down on my life. It's almost a poet's life. There's a lot of naysayers and great believers out there, but fortune favors the brave. Fortune Favors the Brave I'm true. The beauty it is. I was true to my 18-year-old self where I decided to triple down on my life. It's almost a poet's life. There's a lot of naysayers and great believers out there, but fortune favors the brave. And if you keep dipping your toe in water and getting reinforced, you might as well jump in. https://youtu.be/3Z4G6b52oCA https://youtube.com/shorts/pDcCVpu41mw https://youtube.com/shorts/cNaqRMLV34E https://youtube.com/shorts/XH6mBPlFAzc https://youtube.com/shorts/p-U5cyS6sTc Chris Smit, Culture Matters Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center Book Chris Smit as a Speaker If you're looking for an Engaging, Exciting, and Interactive speaker on the subject of Intercultural Management & Awareness you came to the right place. Chris has spoken at hundreds of events and to thousands of people on the subject of Cultural Diversity & Cultural Competence. This is What Others Say About Chris: “Very Interactive and Engaging” “In little time he knew how to get the audience inspired and connected to his story” “His ability to make large groups of participants quickly and adequately aware of the huge impact of cultural differences is excellent” “Chris is a dedicated and inspirational professional” In addition, his presentations can cover specific topics cultural topics, or generally on Cultural differences. Presentations can vary anywhere from 20 minutes to 2 hours and are given worldwide.